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Licensing isn’t the most exciting topic in technology — until it becomes the reason innovation is blocked. For many organisations, Copilot Studio licensing has been that blocker. While the per-user licensing model for Microsoft 365 Copilot was straightforward, around $40 per user per month for productivity enhancements in Word, Excel, Outlook, PowerPoint, and Teams, the…
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We’ve all heard the saying, “You are the average of the five people you spend the most time with.” But I’ve found another perspective that resonates deeply: “Surround yourself with people who have bigger goals than you. Ambition is contagious.” This isn’t just a catchy quote, it’s a powerful truth about growth, motivation, and the…
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Resilience isn’t about never stumbling. It’s about what we do when we do. Everyone makes mistakes, missteps, or decisions they wish they could rewind. Sometimes it’s a small oversight, sometimes it feels like a gut punch. In the moment, especially if others are watching or amplifying the situation, it can feel overwhelming. Embarrassment, self-doubt, and…
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Microsoft has just released a preview of Request for Information (RFI) in Copilot Studio agent flows, and I think this is one of the most important updates yet for organizations building AI-powered automations. Why? Because automation is powerful, but judgment still matters. In industries like insurance, finance, healthcare, or legal, there are moments where AI…
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A New Era of AI-Powered Productivity Microsoft has reimagined the Office.com experience for business and enterprise customers. Rather than landing on apps and recent documents, users are now greeted with the Copilot Chat interface, a free, AI-driven chat service included as part of many Microsoft 365 subscriptions. This shift marks a pivotal moment, Copilot Chat…
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I’ve spent a lot of time recently walking clients through the different AI options in Microsoft, discussing what each model offers and designing solutions that fit their business needs. As I explained the pros and cons of the various licensing approaches, it struck me that a clear, structured summary would be useful beyond those conversations,…
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In many Australian workplaces, humour is the heartbeat of culture. We trade barbs, invent nicknames, and dish out sarcasm like it’s a national sport. A well-timed joke can ease tension, build connection, and even become a hallmark of great team culture. But even in the most easygoing environments, there’s a fine line between funny and…
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If you’re a frequent reader, you may have noticed a lull in my regular 3-a-week programming lately. It wasn’t unplanned, it was necessary. When the pace of work is relentless, it’s easy to get caught in the cycle of doing everything and end up sacrificing either the quality of your outputs or the integrity of…
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Success can feel like a race—one where we’re all sprinting toward goals, chasing recognition, promotions, and personal milestones. But somewhere along the journey, many of us learn a powerful truth: the more you help others succeed, the more successful you become. This isn’t just about karma or feel-good philosophy. It’s practical, repeatable, and backed by…
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Each year Microsoft recognises a select few (56 in 2025) Solution Architects globally who have proven their expertise. Becoming a resource in Microsoft’s Fast Track program and a point of solution design escalation to provide best practice governance and architectural excellence. 🏆This year I am over the moon to proudly say I have earned the…