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We’ve all been there. You’re in a meeting, workshop, or presentation. Someone asks a question. And for a split second… your mind goes completely blank. You know you’re capable. You’ve done the work. You understand the topic. But the way the question is asked throws you off, and suddenly you’re scrambling for words. The good…
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There’s a common view in tech: once you build an AI model or an agent, the hard part is done. But any technology leader knows the real challenge begins after deployment, especially with Generative AI, where outputs aren’t predictable facts but fluid language and reasoning. That’s why observability (the ability to see, understand, evaluate, and…
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AI projects rarely fail because the technology isn’t good enough. They fail because the problem wasn’t clear, the data wasn’t ready, or expectations didn’t match reality. After working with organisations at very different maturity levels, one thing is consistent:successful AI projects follow a lifecycle, whether people realise it or not. Here’s what that lifecycle really…
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Early in your career, growth is pretty simple. You get ahead because you can execute. You deliver. You close tasks. You’re reliable. You get things done. That alone can take you a long way. But at some point, something changes. A ‘doing good work’ ceiling appears. You’re still capable. Still smart. Still doing good work.…
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🚀 1. Microsoft Copilot Isn’t Just GPT-Powered Anymore Until recently, Microsoft 365 Copilot and Copilot Studio leaned heavily on OpenAI’s GPT models (including the latest versions like GPT-5). Now, Anthropic’s Claude models (such as Claude Sonnet 4 / 4.5 and Claude Opus 4.1) have been added as optional model choices in key Copilot experiences. This…
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Did you know the Australian Government has formal guidance on using public generative AI tools? Last year (2025), the Australian Government released practical guidance on how agencies should use public generative AI tools, and it’s worth paying attention to, even if you’re not in government. In practice, this guidance is now widely referenced, particularly in…
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“Powered by neural networks.” You see this phrase everywhere, in AI tools, vendor decks, and LinkedIn posts. But if you’re a business owner or a developing consultant, it often raises a fair question: What does that actually mean, and why should I care? Let’s demystify it. What is a neural network (in plain English)? A…
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Early January always brings the same conversations. New goals. New habits. New year, new you. But there are two quotes I saw scrolling social media that I loved and prompted me to write this and they quietly challenge the way we think about change: “Life isn’t about finding yourself. It’s about creating yourself.” “If you…
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🤓Did you make a 2026 NY goal to learn more about Microsoft AI? Here are some learning links that you can ease into, here is 5 live events for this and next week + 5 ongoing courses to do in your own time. 💻Live webinar events1️⃣Microsoft Virtual Training Day: Secure and administer Microsoft 365 Copilot…
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Ever been asked: “What does this user actually have access to in SharePoint?” And you know the answer may potentially be complicated 😅to report on for admins. Between site memberships, M365 groups, nested security groups, sharing links, and unique permissions, it’s rarely a simple response. Until now, answering that question properly usually meant PowerShell, compiling…