One of the biggest mistakes I see is organisations starting with: “We need an AI strategy.” Well sure… But more than that… you need a business strategy that includes AI. AI is not the goal. It’s a lever. If you don’t anchor it to tangible outcomes, you’ll end up with: The shift that works: Start…
AI projects rarely fail because the technology isn’t good enough. They fail because the problem wasn’t clear, the data wasn’t ready, or expectations didn’t match reality. After working with organisations at very different maturity levels, one thing is consistent:successful AI projects follow a lifecycle, whether people realise it or not. Here’s what that lifecycle really…
Did you know the Australian Government has formal guidance on using public generative AI tools? Last year (2025), the Australian Government released practical guidance on how agencies should use public generative AI tools, and it’s worth paying attention to, even if you’re not in government. In practice, this guidance is now widely referenced, particularly in…