Tag: Practical ways
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In one of our internal team chats recently, a senior developer shared a fully working Power App he’d built ‘in his spare time’. No client. No backlog item. No sprint goal. Just… play. It was whimsical. It was clever. It made everyone smile. And quietly, it demonstrated an incredible depth of Power Platform capability. That…
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Sharing bad news is uncomfortable. Giving critique is uncomfortable. Even experienced leaders hesitate. In my experience, trust usually isn’t damaged by the news itself, it’s typically shaped by how clearly and steadily it’s delivered. Here are a few small wording shifts that can really help. Instead of: “I’m sorry to have to tell you this,…
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Let’s be honest. Excel is one of the most powerful digital tools ever created. Microsoft Excel has run finance teams, operations, projects, risk registers, asset tracking, compliance logs… you name it. But here’s the uncomfortable truth: When Excel becomes your system of record, your business starts to slow down. Not immediately. Gradually. Quietly. Then painfully.…
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This week, I noticed something interesting. My 12 year old son and a 40 year old executive level client off-hand both gave me the exact same reason for not doing something that would lower their stress and improve their productivity. Paraphrased: I’m not good at estimating how long things will take. Different stages of life.…
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If you are planning, operating, or governing Copilots, the single most important business concept to understand is Copilot Credits. They turn every kind of agent “work” into a common unit you can forecast and control. Since September 1, 2025, credits replaced “messages” as the billing currency, which makes it much easier to compare scenarios, set…
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Have you ever been in a workplace conversation that slowly starts to feel uncomfortable? No one is being openly cruel. It might even sound like venting, frustration, or concern. But at some point, you realise the conversation has shifted away from problem-solving and into speculation about someone who is not in the room. These moments…
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Have you ever walked into a meeting with senior leadership feeling completely prepared… and then the moment you start speaking, your confidence disappears? Your voice tightens. Your thoughts scatter. You start rambling or forget the point you were about to make. It’s frustrating, especially when you know you’re capable. Here’s the reassuring truth: this isn’t…
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Most people talk about culture like it’s something leaders create and everyone else experiences. That’s comforting. Because it means if the culture is bad, it’s someone else’s fault. But the truth is harder and far more uncomfortable: Culture is built every day by ordinary people making ordinary choices. Not in strategy decks. Not in values…
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AI assistants are useful. Autonomous agents are a step change. If Copilot is the colleague you ask for help, autonomous Copilot agents are the colleagues who just get on with the work. Not in a sci-fi way. In a very practical, enterprise-ready way. This article is about: First: What Is an Autonomous Copilot Agent? Autonomous…
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AI projects rarely fail because the technology isn’t good enough. They fail because the problem wasn’t clear, the data wasn’t ready, or expectations didn’t match reality. After working with organisations at very different maturity levels, one thing is consistent:successful AI projects follow a lifecycle, whether people realise it or not. Here’s what that lifecycle really…