Tag: Power Virtual Agents
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When most people think about AI at work, they picture a chat window. Ask a question. Get an answer. Repeat. Chat is useful, but it’s only one interface. And in many business scenarios, it’s not even the best one. The real shift happening right now is autonomous agents: AI that doesn’t wait for you to…
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Yes, there is a difference between Power Virtual Agents and custom Copilots within the Microsoft ecosystem, though both leverage AI to enhance user experiences. While it’s true that Microsoft essentially rebranded the existing PVA toolset, adding generative AI functionalities to create Custom Copilots. Here’s a breakdown of the differences. Evolution of Power Virtual Agents Power…