Tag: Licensing
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If you are planning, operating, or governing Copilots, the single most important business concept to understand is Copilot Credits. They turn every kind of agent “work” into a common unit you can forecast and control. Since September 1, 2025, credits replaced “messages” as the billing currency, which makes it much easier to compare scenarios, set…
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Licensing isn’t the most exciting topic in technology — until it becomes the reason innovation is blocked. For many organisations, Copilot Studio licensing has been that blocker. While the per-user licensing model for Microsoft 365 Copilot was straightforward, around $40 per user per month for productivity enhancements in Word, Excel, Outlook, PowerPoint, and Teams, the…
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I’ve spent a lot of time recently walking clients through the different AI options in Microsoft, discussing what each model offers and designing solutions that fit their business needs. As I explained the pros and cons of the various licensing approaches, it struck me that a clear, structured summary would be useful beyond those conversations,…