Tag: Lessons


  • Autonomous Copilot Agents: What They Really Mean for Business (and How to Use Them)

    AI assistants are useful. Autonomous agents are a step change. If Copilot is the colleague you ask for help, autonomous Copilot agents are the colleagues who just get on with the work. Not in a sci-fi way. In a very practical, enterprise-ready way. This article is about: First: What Is an Autonomous Copilot Agent? Autonomous…

  • How to Think on Your Feet When You’re Asked a Difficult Question

    We’ve all been there. You’re in a meeting, workshop, or presentation. Someone asks a question. And for a split second… your mind goes completely blank. You know you’re capable. You’ve done the work. You understand the topic. But the way the question is asked throws you off, and suddenly you’re scrambling for words. The good…

  • If You Can’t See It, You Can’t Scale It: The Case for AI Observability

    There’s a common view in tech: once you build an AI model or an agent, the hard part is done. But any technology leader knows the real challenge begins after deployment, especially with Generative AI, where outputs aren’t predictable facts but fluid language and reasoning. That’s why observability (the ability to see, understand, evaluate, and…

  • What the Australian Government’s AI Guidance Can Teach Any Organisation

    Did you know the Australian Government has formal guidance on using public generative AI tools? Last year (2025), the Australian Government released practical guidance on how agencies should use public generative AI tools, and it’s worth paying attention to, even if you’re not in government. In practice, this guidance is now widely referenced, particularly in…

  • 🤓Did you make a 2026 NY goal to learn more about Microsoft AI? Here are some learning links that you can ease into, here is 5 live events for this and next week + 5 ongoing courses to do in your own time. 💻Live webinar events1️⃣Microsoft Virtual Training Day: Secure and administer Microsoft 365 Copilot…

  • Autonomous Agents: Why Chat Isn’t the Only Way to Work With AI

    When most people think about AI at work, they picture a chat window. Ask a question. Get an answer. Repeat. Chat is useful, but it’s only one interface. And in many business scenarios, it’s not even the best one. The real shift happening right now is autonomous agents: AI that doesn’t wait for you to…

  • Beyond Brilliance: Why Soft Skills and Humility Define True Success in Tech and Business

    As someone who has spent years architecting solutions and mentoring professionals across diverse industries, I’ve learned a powerful truth: success isn’t just about hiring the smartest person in the room. It’s about building teams that thrive on trust, collaboration, and humility. In our fast-paced, tech-driven world, technical expertise often dominates hiring conversations. We chase certifications,…

  • What is Vibe Coding?

    Vibe coding is basically building software by describing what you want in natural language and letting the system turn that into code. Instead of wrestling with syntax, you guide the outcome through prompts, testing, and quick iterations. It feels more like brainstorming than traditional coding, which is why it is becoming such a big talking…

  • From Chat to Action: Extending Custom Agents for Business Value

    Most agent scenarios I hear clients discussing during planning workshops start with chat. Generative copilots for policy Q&A. Retrieval agents that summarise information. And while custom copilots can integrate with Power Automate or use agent flows, the simplest and most direct way to extend Copilot Studio agents is through tools. These let agents move beyond…

  • Exploring the New Test Hub for AI Prompts

    My team recently came across a new feature in Microsoft’s AI prompt management interface called Test Hub (Preview), and it looks like a game-changer for anyone working with reusable prompts. Traditionally, testing AI prompts has been a bit of a trial-and-error process. You’d tweak a prompt, run it, check the response, and repeat until it…