Tag: Governance
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There’s a common view in tech: once you build an AI model or an agent, the hard part is done. But any technology leader knows the real challenge begins after deployment, especially with Generative AI, where outputs aren’t predictable facts but fluid language and reasoning. That’s why observability (the ability to see, understand, evaluate, and…
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AI projects rarely fail because the technology isn’t good enough. They fail because the problem wasn’t clear, the data wasn’t ready, or expectations didn’t match reality. After working with organisations at very different maturity levels, one thing is consistent:successful AI projects follow a lifecycle, whether people realise it or not. Here’s what that lifecycle really…
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Did you know the Australian Government has formal guidance on using public generative AI tools? Last year (2025), the Australian Government released practical guidance on how agencies should use public generative AI tools, and it’s worth paying attention to, even if you’re not in government. In practice, this guidance is now widely referenced, particularly in…
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Ever been asked: “What does this user actually have access to in SharePoint?” And you know the answer may potentially be complicated 😅to report on for admins. Between site memberships, M365 groups, nested security groups, sharing links, and unique permissions, it’s rarely a simple response. Until now, answering that question properly usually meant PowerShell, compiling…
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If you’ve been following Microsoft Ignite this year, you may have noticed something big quietly land among all the announcements. It’s called Agent 365, and it’s shaping up to be the missing piece we’ve all been waiting for in the world of Microsoft AI governance and enterprise-ready agents. For a while now, organisations have been…
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Microsoft has just released a preview of Request for Information (RFI) in Copilot Studio agent flows, and I think this is one of the most important updates yet for organizations building AI-powered automations. Why? Because automation is powerful, but judgment still matters. In industries like insurance, finance, healthcare, or legal, there are moments where AI…
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A New Era of AI-Powered Productivity Microsoft has reimagined the Office.com experience for business and enterprise customers. Rather than landing on apps and recent documents, users are now greeted with the Copilot Chat interface, a free, AI-driven chat service included as part of many Microsoft 365 subscriptions. This shift marks a pivotal moment, Copilot Chat…
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I’ve spent a lot of time recently walking clients through the different AI options in Microsoft, discussing what each model offers and designing solutions that fit their business needs. As I explained the pros and cons of the various licensing approaches, it struck me that a clear, structured summary would be useful beyond those conversations,…
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If you’ve ever felt overwhelmed by compliance jargon like ISO 27001, SOC 2, or NIST 800-53, you’re not alone. But if you’re delivering solutions on Microsoft’s Power Platform, especially for government, health, education, or finance clients, you’ve likely already been part of a System Security Plan (even if you didn’t realise it at the time).…
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Coming out of Microsoft Build, is the new ‘Dataverse MCP Server’, released just a couple of days ago in mid-May 2025, which is really exciting! https://github.com/microsoft/Dataverse-MCP/blob/main/README.md 🧠 What Is MCP and Why Should You Care About It? If you haven’t ever heard of MCP (Model Context Protocol) or Dataverse MCP Server and wondering what they…