Tag: Demystifying
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Most agent scenarios I hear clients discussing during planning workshops start with chat. Generative copilots for policy Q&A. Retrieval agents that summarise information. And while custom copilots can integrate with Power Automate or use agent flows, the simplest and most direct way to extend Copilot Studio agents is through tools. These let agents move beyond…
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Licensing isn’t the most exciting topic in technology — until it becomes the reason innovation is blocked. For many organisations, Copilot Studio licensing has been that blocker. While the per-user licensing model for Microsoft 365 Copilot was straightforward, around $40 per user per month for productivity enhancements in Word, Excel, Outlook, PowerPoint, and Teams, the…
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I’ve spent a lot of time recently walking clients through the different AI options in Microsoft, discussing what each model offers and designing solutions that fit their business needs. As I explained the pros and cons of the various licensing approaches, it struck me that a clear, structured summary would be useful beyond those conversations,…
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Generative AI has captivated industries, redefined creativity, and accelerated innovation—but its journey didn’t begin with ChatGPT or DALL·E. Like all revolutions, it began with quiet, foundational work that grew in sophistication over decades. Here’s a look at how generative AI evolved—from early logic-based systems to today’s creative collaborators. 🌱 1950s–1960s: Seeds of Possibility and Simulated…
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The lines between AI automation and low-code workflows are officially blurring. As Microsoft brings autonomous agents into the mainstream through Copilot Studio, many of us are asking: “What’s the difference between Agent Flows and Power Automate Flows — and when should I use which?” Great question. The short version? They serve different purposes — but…
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Are your Custom Copilots ethical by design? Here’s how Australia’s AI Principles and Guardrails shape the future of AI solutions With the rise of AI-powered copilots across industries, there’s a growing tension between innovation and accountability. In Australia, we’re not waiting for regulation to tell us what not to do—we’re setting the bar for what…
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It’s not just about ensuring AI will spare you in the robot apocalypse—though, hey, it can’t hurt. There’s a really good reason why you should be polite to your AI assistants, and it has nothing to do with teaching robots manners or avoiding Skynet-level doom. It’s about getting the best possible responses from them. You’ve…
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Choosing the Right Search Approach for Knowledge Copilot Solutions Since the launch of Microsoft Copilot, many organizations have wanted to take advantage of its powerful capabilities. But there’s been a catch—every user needed a full Microsoft 365 Copilot license, making it a bit expensive to explore. However, thanks to an update on January 14th, 2025,…
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What is ALM, and Why is It Essential for Power Platform Success? In today’s rapidly evolving tech landscape, building and deploying applications isn’t just about development—it’s about managing the entire lifecycle of the app. This is where Application Lifecycle Management (ALM) comes into play, a critical practice that ensures the smooth transition of applications from…
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Copilot: The Gateway to AI for the Modern User The era of AI has arrived, yet the enormity of its potential can often feel daunting. Enter Microsoft’s Copilot—an intuitive, user-friendly interface that acts as a bridge between complex AI algorithms and human interaction. In many ways, Copilot isn’t just a tool for AI; it’s the…