Tag: Copilot


  • From Chat to Action: Extending Custom Agents for Business Value

    Most agent scenarios I hear clients discussing during planning workshops start with chat. Generative copilots for policy Q&A. Retrieval agents that summarise information. And while custom copilots can integrate with Power Automate or use agent flows, the simplest and most direct way to extend Copilot Studio agents is through tools. These let agents move beyond…

  • Exploring the New Test Hub for AI Prompts

    My team recently came across a new feature in Microsoft’s AI prompt management interface called Test Hub (Preview), and it looks like a game-changer for anyone working with reusable prompts. Traditionally, testing AI prompts has been a bit of a trial-and-error process. You’d tweak a prompt, run it, check the response, and repeat until it…

  • Copilot Licensing Just Got Simpler – What This Means for Business

    Licensing isn’t the most exciting topic in technology — until it becomes the reason innovation is blocked. For many organisations, Copilot Studio licensing has been that blocker. While the per-user licensing model for Microsoft 365 Copilot was straightforward, around $40 per user per month for productivity enhancements in Word, Excel, Outlook, PowerPoint, and Teams, the…

  • Human-in-the-Loop Comes to Copilot Studio: Request for Information (RFI)

    Microsoft has just released a preview of Request for Information (RFI) in Copilot Studio agent flows, and I think this is one of the most important updates yet for organizations building AI-powered automations. Why? Because automation is powerful, but judgment still matters. In industries like insurance, finance, healthcare, or legal, there are moments where AI…

  • Copilot Chat: Now Free for Microsoft 365 & Why Governance Matters

    A New Era of AI-Powered Productivity Microsoft has reimagined the Office.com experience for business and enterprise customers. Rather than landing on apps and recent documents, users are now greeted with the Copilot Chat interface, a free, AI-driven chat service included as part of many Microsoft 365 subscriptions. This shift marks a pivotal moment, Copilot Chat…

  • Understanding Microsoft AI Licensing Levels: Making the Right Choice for Your Business

    I’ve spent a lot of time recently walking clients through the different AI options in Microsoft, discussing what each model offers and designing solutions that fit their business needs. As I explained the pros and cons of the various licensing approaches, it struck me that a clear, structured summary would be useful beyond those conversations,…

  • The Evolution of Generative AI: From Algorithms to Imagination

    Generative AI has captivated industries, redefined creativity, and accelerated innovation—but its journey didn’t begin with ChatGPT or DALL·E. Like all revolutions, it began with quiet, foundational work that grew in sophistication over decades. Here’s a look at how generative AI evolved—from early logic-based systems to today’s creative collaborators. 🌱 1950s–1960s: Seeds of Possibility and Simulated…

  • 🧠 Top 50 Ways to Use Microsoft Copilot (With Ready-to-Use Prompts)

    Copilot isn’t just “AI inside Microsoft 365.” It’s a time-saver, a thinking partner, and an accelerator for work you’re already doing in Excel, PowerPoint, Word, and across Microsoft 365 via Copilot Chat. Below are 50 practical Copilot use cases, grouped by Excel, PowerPoint, Word, and the Copilot Chatbot. Each one includes a sample prompt and…

  • Supercharging Business Applications with Prompt-Based AI in Dataverse

    What if your Dataverse tables could think for themselves? With the new Prompt field capability in Microsoft Dataverse, we’re entering a new era where business applications don’t just store data—they understand it. 📌 What Is the Prompt Feature in Dataverse? In simple terms, this feature lets you embed a natural language AI prompt directly into…

  • Understanding Copilot’s Memory: Contextual, Not Creepy

    🧠 Copilot is Smart — But Only For You There’s a question I hear a lot when talking to people about Microsoft Copilot and AI: “Is Copilot learning from everything I do?” It’s a fair concern. With all the power Copilot brings — summarising chats, drafting documents, generating ideas, and even writing emails that sound…