Tag: AI


  • Choosing the Right AI Agent in the Microsoft Ecosystem

    With so many ways to build AI agents in Microsoft, it’s easy to get overwhelmed. Should you use Microsoft 365 Copilot, Copilot Studio, or build something fully custom with Azure AI? The answer depends on what you need the agent to do, how much control you want, and the skills available in your team. Start…

  • Copilot, Agent Builder, or Azure? How to Choose the Right AI Agent

    Navigating AI Agents in Microsoft: Choosing the Right Tool for the Job Microsoft offers several ways to build AI agents, and with so many options, it can be tricky to know where to start. Should you use Copilot Studio, the Agent Builder, or dive straight into Azure and code-first solutions? Let’s break it down so…

  • Copilot is Not Magic—But Here’s How to Get the Most Out of It

    Everywhere you look, AI-powered Copilots are being integrated into the tools we use daily—Power Platform, Microsoft 365, Dynamics 365, and beyond. They promise to boost productivity, automate repetitive tasks, and even generate content. But let’s be clear: Copilot is not magic. It won’t automatically replace critical thinking, business expertise, or well-designed processes. Instead, it’s a…

  • Selecting the Best Search Option for Knowledge Copilot: Azure AI Search vs. Copilot Semantic Index

    Choosing the Right Search Approach for Knowledge Copilot Solutions Since the launch of Microsoft Copilot, many organizations have wanted to take advantage of its powerful capabilities. But there’s been a catch—every user needed a full Microsoft 365 Copilot license, making it a bit expensive to explore. However, thanks to an update on January 14th, 2025,…

  • Understanding Microsoft Copilots: Pre-Built Microsoft Solutions vs. Custom-Built Agents

    Exploring Out-of-the-Box Copilots from Microsoft vs. Custom-Built Copilot Agents As Microsoft continues to integrate AI-powered tools into its suite of solutions, one of the most notable innovations is the introduction of Copilot features. These copilots leverage the power of artificial intelligence, automation, and data-driven insights to improve user productivity and enhance business processes. Whether it’s…

  • Have You Heard of the Free AI Graphic Generator?

    Elevate Your Presentations with Napkin.AI: The AI Tool You Need for Stunning Visuals As someone who frequently runs workshops and delivers presentations, I know the power of visuals. A well-designed diagram or concept image can make even the most complex ideas easier to grasp. But creating those visuals? That used to take hours. Enter Napkin.AI,…

  • AI Resistance: Overcoming Challenges and Building Trust with Copilot

    AI Adoption Challenges: Overcoming Resistance and Building Trust with Copilot Artificial Intelligence (AI) is reshaping how we work, collaborate, and innovate. Tools like Microsoft Copilot have made significant strides in automating workflows, analyzing data, and assisting with everyday tasks. Yet, despite its potential, AI adoption often meets resistance. Whether it’s concerns about job security, lack…

  • AGI coming soon: when will AI out-smart us?

    What is AGI, and Why It’s Not Real You’ve probably heard companies throwing around the term “AGI” or “Artificial General Intelligence.” It sounds impressive—like we’re on the verge of creating an AI that can do everything a human can do, maybe even better. But here’s the thing: AGI is more of a vague concept than…

  • Does AI Think?

    The question of whether AI can think has been a topic of debate for quite some time. Renowned computer scientist E.J. Dijkstra famously remarked that asking if AI can think is akin to asking if submarines can swim. His point, perhaps, was that as long as AI accomplishes its intended tasks, why should we concern…

  • Unlocking AI’s Potential for Customer Experience with Power Virtual Agents

    In a world where customer experience can make or break a business, companies are turning to AI-driven solutions to meet rising expectations. One tool that’s leading the charge is Microsoft’s Power Virtual Agents (PVA)—a powerful, no-code platform that enables organizations to create intelligent, AI-powered chatbots to handle customer inquiries, provide instant support, and enhance overall…