Category: Demystifying
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🚀 1. Microsoft Copilot Isn’t Just GPT-Powered Anymore Until recently, Microsoft 365 Copilot and Copilot Studio leaned heavily on OpenAI’s GPT models (including the latest versions like GPT-5). Now, Anthropic’s Claude models (such as Claude Sonnet 4 / 4.5 and Claude Opus 4.1) have been added as optional model choices in key Copilot experiences. This…
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Ever been asked: “What does this user actually have access to in SharePoint?” And you know the answer may potentially be complicated 😅to report on for admins. Between site memberships, M365 groups, nested security groups, sharing links, and unique permissions, it’s rarely a simple response. Until now, answering that question properly usually meant PowerShell, compiling…
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When most people think about AI at work, they picture a chat window. Ask a question. Get an answer. Repeat. Chat is useful, but it’s only one interface. And in many business scenarios, it’s not even the best one. The real shift happening right now is autonomous agents: AI that doesn’t wait for you to…
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If you’ve been following Microsoft Ignite this year, you may have noticed something big quietly land among all the announcements. It’s called Agent 365, and it’s shaping up to be the missing piece we’ve all been waiting for in the world of Microsoft AI governance and enterprise-ready agents. For a while now, organisations have been…
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Most agent scenarios I hear clients discussing during planning workshops start with chat. Generative copilots for policy Q&A. Retrieval agents that summarise information. And while custom copilots can integrate with Power Automate or use agent flows, the simplest and most direct way to extend Copilot Studio agents is through tools. These let agents move beyond…
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Licensing isn’t the most exciting topic in technology — until it becomes the reason innovation is blocked. For many organisations, Copilot Studio licensing has been that blocker. While the per-user licensing model for Microsoft 365 Copilot was straightforward, around $40 per user per month for productivity enhancements in Word, Excel, Outlook, PowerPoint, and Teams, the…
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I’ve spent a lot of time recently walking clients through the different AI options in Microsoft, discussing what each model offers and designing solutions that fit their business needs. As I explained the pros and cons of the various licensing approaches, it struck me that a clear, structured summary would be useful beyond those conversations,…
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What if your Dataverse tables could think for themselves? With the new Prompt field capability in Microsoft Dataverse, we’re entering a new era where business applications don’t just store data—they understand it. 📌 What Is the Prompt Feature in Dataverse? In simple terms, this feature lets you embed a natural language AI prompt directly into…
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🧠 Copilot is Smart — But Only For You There’s a question I hear a lot when talking to people about Microsoft Copilot and AI: “Is Copilot learning from everything I do?” It’s a fair concern. With all the power Copilot brings — summarising chats, drafting documents, generating ideas, and even writing emails that sound…
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The lines between AI automation and low-code workflows are officially blurring. As Microsoft brings autonomous agents into the mainstream through Copilot Studio, many of us are asking: “What’s the difference between Agent Flows and Power Automate Flows — and when should I use which?” Great question. The short version? They serve different purposes — but…