Category: Copilot
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Microsoft has just released a preview of Request for Information (RFI) in Copilot Studio agent flows, and I think this is one of the most important updates yet for organizations building AI-powered automations. Why? Because automation is powerful, but judgment still matters. In industries like insurance, finance, healthcare, or legal, there are moments where AI…
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A New Era of AI-Powered Productivity Microsoft has reimagined the Office.com experience for business and enterprise customers. Rather than landing on apps and recent documents, users are now greeted with the Copilot Chat interface, a free, AI-driven chat service included as part of many Microsoft 365 subscriptions. This shift marks a pivotal moment, Copilot Chat…
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I’ve spent a lot of time recently walking clients through the different AI options in Microsoft, discussing what each model offers and designing solutions that fit their business needs. As I explained the pros and cons of the various licensing approaches, it struck me that a clear, structured summary would be useful beyond those conversations,…
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Copilot isn’t just “AI inside Microsoft 365.” It’s a time-saver, a thinking partner, and an accelerator for work you’re already doing in Excel, PowerPoint, Word, and across Microsoft 365 via Copilot Chat. Below are 50 practical Copilot use cases, grouped by Excel, PowerPoint, Word, and the Copilot Chatbot. Each one includes a sample prompt and…
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🧠 Copilot is Smart — But Only For You There’s a question I hear a lot when talking to people about Microsoft Copilot and AI: “Is Copilot learning from everything I do?” It’s a fair concern. With all the power Copilot brings — summarising chats, drafting documents, generating ideas, and even writing emails that sound…
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The lines between AI automation and low-code workflows are officially blurring. As Microsoft brings autonomous agents into the mainstream through Copilot Studio, many of us are asking: “What’s the difference between Agent Flows and Power Automate Flows — and when should I use which?” Great question. The short version? They serve different purposes — but…
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Generative AI is everywhere — in boardrooms, roadmaps, and leadership conversations.But when it comes to real-world execution, many projects stall out. Why? Because we often start with “What could we do with AI?” instead of “What needs fixing in our business?” AI isn’t the strategy. It’s just one of the tools we can use to…
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The Microsoft Power Platform Architecture Center has been a trusted hub for solution design guidance for a while now. What’s new — and a major step forward — is that it now includes Copilot Studio solutions alongside traditional Power Platform architectures. This expansion brings even more resources to help teams design solutions that aren’t just…
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We all have those moments: an inbox bursting at the seams, meetings running back-to-back, and documents still sitting half-done. But what if the tools we use every day could actually help get the work done—not just house it? That’s where Microsoft Copilot steps in. Embedded across Microsoft 365 apps, Copilot transforms how we work by…
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We’ve all heard the headline: “AI will take your job.” But that’s not the full picture. As an expert Microsoft consultant working across a wide range of industries and solutions, I’ve seen a different trend emerging: AI isn’t replacing people. It’s amplifying those who know how to use it. AI is accelerating productivity, creativity, and…